Water & Sewer
Sturgeon City Office
Lead Service Line Inventory
The City of Sturgeon will be conducting a lead service line inventory due to new EPA/MO DNR regulations. In performing the lead service line inventory, we need to know the material of both the water district side and the customer-owned side of the service line.
We are requesting your help with this identification process. Service lines can be made of many different materials such as plastic, copper, HDPE, PEX, galvanized and lead. To complete our inventory, we must record the material composition of your service line and report to the Missouri Department of Natural Resources along with the material of our service line.
To review the complete letter, click here. There are several way to complete this survey.
- Click here to print a copy of the survey and then mail to the City Office
- Scan the QR code on the letter with your phone and complete the survey on your phone
- Click here to open the survey digitally and complete on the website
All residents should complete this survey.
We realize this is a huge task, and we appreciate your help!
For a list of related links that relate to this topic, see the Related Links below.
Frequently Asked Questions
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.